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The process explored herein aims to provide a Value-based Intelligent Retention Model to explore scenarios and make the best decisions for the business. A special feature of this process is to classify certain essential personnel as Strategic Critical resources. The innovative methods introduced in this paper would and should become part of the firm’s comprehensive Project Portfolio Management systems.

Due to the impact of Covid-19, many firms are faced with the unpleasant task of having to reduce their headcount. In addition to the difficulty of deciding the fate of employees, the decisions made will have a considerable impact on the firm’s future ability to recover and to prosper once the crisis abates.

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