Paris (22 Nov. 2021) – Leading Project and Portfolio Management (PPM) software provider Sciforma today announced that Cedric Fiederer was appointed as Chief Customer Success Officer (CCO). He will be in charge of Customer Success, Customer Support, and Professional Services for both Sciforma and One2team.
With over 20 years of software and customer experience, including 12 years delivering results for One2Team customers, Fiederer will leverage his customer-centric approach to business to bring valuable experiences to the combined team.
“Cedric Fiederer’s consistent focus on delivering high value to clients makes him the ideal CCO,” said Sciforma CEO Doug Braun. “He will help to achieve Sciforma’s vision by empowering Customer Success teams to build and maintain outstanding relationships with customers.”
Reporting to Braun directly, Fiederer will replace Fabien Herelle, who is leaving the company to pursue other interests.
Sciforma is one of the leading providers of Portfolio & Project Management (PPM) software, delivering solutions to more than a quarter million users worldwide since 1982. The company offers flexible and easy-to-use multi-platform project management and project portfolio management software solutions. Businesses that have multiple projects from multiple clients (including internal customers) need to be able to prioritize efforts that will bring the best results to the company. The configurable Sciforma PPM solution provides project managers and executives the ability to analyze investments, plan capacity, manage risks, and control expenses better. In 2021, Sciforma acquired One2Team, thereby reinforcing its Strategic Portfolio (SPM) management capabilities. For more information, visit: www.sciforma.com. Follow us on LinkedIn and on Twitter @Sciforma.
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